AI Integration With Legacy Systems and Undocumented APIs
Most businesses do not run on clean, modern, AI-friendly systems. They run on old CRMs, spreadsheets, custom databases, half-documented APIs, shared inboxes, manual approvals, and internal tools that still work well enough to be dangerous.
That does not mean AI integration is impossible. It means the integration layer matters more than the prompt. If the AI feature cannot safely read, transform, and act on legacy data, the model will create more operational mess instead of reducing it.








